Stephanien Calderon
Interiors
Before working with Brooke, Stephanie struggled with refining processes, managing client expectations efficiently, and optimizing business operations for growth. While the firm had a growing reputation and steady stream of referrals, Stephanie felt overwhelmed by day-to-day demands, leaving little time to focus on long-term strategy. She needed better systems to streamline workflows, improve profitability, and create a more sustainable, balanced approach to running the business.
Initial Assessment
Brooke guided the implementation of structured processes through detailed SOPs for client communication, project management, and financial tracking. Together they refined the onboarding process, improved boundary setting with clients, and developed a more strategic approach to pricing and contracts. Brooke helped identify key areas for delegation, which freed up time for creative work and big-picture planning. These targeted strategies were designed to improve efficiency, client service quality, and work-life balance.
The Approach
The Success
Increased revenue through improved pricing strategies
Expand team and office space
Elevate client experience and satisfaction
Enhanced work-life balance
Greater confidence in business decision making
CEO & PRINCIPLE DESIGNER
Stephanie Calderon
"If you're feeling overwhelmed by the business side of design and need clarity on how to grow sustainably, working with Brooke is a game-changer. She takes a strategic yet approachable method to streamlining operations, refining pricing, and implementing processes that truly work. Beyond the tactical improvements, she deeply understands the unique challenges of running a design firm and provides solutions tailored to your business. Being an entrepreneur can often feel isolating, but having Brooke as a consultant has given me the support and guidance I didn't even realize I was missing. She's invested in my success, and I only wish I had made this investment in my business sooner!"